Informativa sui rimborsi

Refund Rules:

  1. 14 Days to Refund: You have 14 days from the day you receive your order at your door to request a refund.
  2. Item Condition:
    • Must be unworn and unwashed.
    • No smells (detergent, perfume, etc.).
    • Must be in resellable condition with tags and original packaging.

How to Get a Refund:

  1. Email us at Wholeopolis@gmail.com with:
    • Your order number.
    • A quick reason for the return.
  2. Wait for our approval and return instructions.
    Don’t send anything back without our approval!

Important Notes:

  • You pay for return shipping (unless we made a mistake).
  • Refunds are processed within 7 business days after we get and inspect your return.
  • Shipping costs from your original order are non-refundable.

Wrong or Damaged Item?

If we made a mistake or sent a defective item, contact us within 14 days. Send a photo and your order number, and we’ll fix it ASAP.